24seven Office + Norce

Integration documentation and guides

Getting Started · 3

Getting Started

Start with credentials, setup steps, and the key guides for this pair.

api_key · Until rotated, replaced, or revoked by the vendor

5-15 minutes once the credentials have been issued

1
Confirm the correct environment
Decide whether you need test or live credentials before requesting anything.
2
Request the credentials from the responsible party
Ask your 24seven Office contact, implementation partner, or Junipeer contact for the credentials intended for this integration.
3
Receive the credentials securely
Make sure the API key and any companion values are shared through a secure channel and labelled for the correct environment.
4
Paste the values into Junipeer
Enter the vendor-issued credentials in the Junipeer connector settings when the setup asks for them.
5
Run a connection test
Verify that the credentials work before enabling the live integration.

oauth2 · The client credentials stay valid until rotated or revoked. Access tokens are short-lived and generated from these credentials.

10 minutes

1
Open the Norce API account setup
Go to the Norce area where API accounts and OAuth2 clients are managed for your tenant.
2
Create or select the integration client
Create a dedicated OAuth2 client for Junipeer, or use the existing client intended for the integration.
3
Copy the Client ID and Client Secret
Save the issued OAuth2 credentials for the correct Norce environment.
4
Confirm the correct environment URL
Make sure you know which Norce base URL or environment should be used together with the credentials.
5
Paste the credentials into Junipeer
Enter the Client ID, Client Secret, and any environment-specific URL in the Junipeer connector settings.

Guides & Articles

How to set up Norce (formerly Jetshop) API credentials and configure the integration with Junipeer.